Note: Only Administrators can access these settings.
Access Team Notification Settings
Navigate to Settings > Team
Edit Notifications for a Team Member
Override a specific team member's notification preferences:
Go to Settings > Team > Members
Click the three-dot menu next to the team member
Select Edit Notifications
Adjust their preferences in the notification table
Click Save
Changes made here override the role defaults for this specific user.
Set Role Defaults
Set default notification preferences that apply to all users of a specific role.
Go to Settings > Team > Notifications
Find the notification event you want to configure
Adjust the default scope for each role type (General Member, Driver/Worker, Accountant, Administrator)
If a user has no preferences set, the default settings will be used.
How Role Defaults Work
Role defaults apply to team members who haven't set their own preferences:
User has no preference set → Uses role default
User has set their own preference → Keeps their preference
Example: You change the General Member default for "Invoice Paid" from "Mine" to "All."
Members who never changed this setting → Now receive "All"
Members who previously set it to "Mine" → Still receive "Mine"
Default Role Scopes
Explore More About Team Member and Notification Features in Renterra
Add Team Members to Renterra: Learn how admins can invite new team members to join their Renterra account and assign appropriate permissions.
Customize Notifications Preferences: Control which alerts you receive and how you receive them.
Invoice Payment Notifications from External Links: When an Invoice is paid through an external payment link, only the Team Member who sent the Invoice will receive a notification.
Looking for additional help? Get support directly from the Renterra team! Chat with us directly or email us at [email protected].