✅ What is the Customer Portal?
The Customer Portal is a self-service platform your customers can access online. Once logged in, they can view active rentals, make key requests like off-rents or extensions, and even pay invoices—all in one place.
🧰 What Can Customers Do?
View active, upcoming, and past rentals
Get details like delivery/pickup dates, rental duration, and equipment info.Manage orders
Customers can request to call off equipment or extend a rental directly from the portal.View and Pay invoices online
Customers can view all open and paid invoices, and submit payments securely.Edit account information
Need to update a billing address or contact info? Customers can do it themselves.
🚀 Why Use It?
The portal improves communication, speeds up rental processes, and reduces the back-and-forth between you and your customers. It’s a simple way to deliver a professional, modern rental experience.
Next up: What Your Customers Can Do in the Portal
Need help setting it up? See: Setting Up and Supporting the Customer Portal