How to Require a Damage Waiver for Customers Without Insurance
If you are a business owner or administrator, you may want to require a damage waiver when customers do not have insurance. This can help protect your business in case of any damages or accidents that may occur. In order to do so, please follow the directions below.
If you are an administrator for your organization, you can follow the steps below to require a damage waiver for customers without insurance.
Step 1: Access the Admin Panel
First, click on the "Admin" option on the left-hand side of your screen. This will take you to the admin panel where you can make changes to your organization's settings.
Step 2: Select the "Orders" Option
In the submenu, select the "Orders" option. This will bring you to a page where you can manage all of your organization's orders.
Step 3: Open the Damage Waiver Drawer
Once you are on the "Orders" page, select the pencil icon within the "Damage Waiver" box. This will open up a drawer on the right side of your screen.
Step 4: Adjust the Damage Waiver Settings
Under "Settings," select the checkbox to indicate that you would like to apply a damage waiver by default when the customer does not have insurance. You can also select the checkbox under "Taxes" to indicate whether or not the damage waiver is tax exempt
If you don't want to add a Damage Waiver by default, uncheck the checkbox in this settings panel
Step 5: Adjust the Damage Waiver charge amount
Next, under "Fees," you can type in the amount for a fixed fee and/or percentage of sale to be applied to the damage waiver. This will determine the cost of the damage waiver for your customers.
Once you have adjusted the damage waiver settings to your liking, press the "Submit" button in the top right-hand corner of the screen. This will save your changes and apply the damage waiver to all future orders from customers without insurance.