Invoices are used to collect payment towards an outstanding balance on orders, quick sales, internal work orders, and service orders. The Billing Summary reflects the total amount the customer owes for an order, sale, or service. When an invoice is created, it will reflect the line items, fees, taxes, and total that are seen on the billing summary of an order.
Creating an Invoice for Outstanding Amounts
At any point during an order, you may need to create an invoice for the final amount outstanding.
Step 1: Select the "Create an Invoice" Option
To create an invoice for the outstanding amount, simply click on the "Create an Invoice" option.
Note: The default invoice due date is set to 30 days from the day the invoice is created. You can update this setting at any point in your administrative settings.
Step 2: Apply Deposits (if applicable)
If the outstanding amount is positive, meaning the customer owes you money, you have the option to apply any deposits to the invoice. This will be indicated on the invoice for your records.
Step 3: Process Payment
Once the invoice is created, it will show up as "Unpaid" until the customer either pays the invoice themselves from a payment portal they will receive from an email or text, or you can click "Process Payment" and select the appropriate payment method to collect the payment in the system. Once an Invoice has been paid it will show up as "Paid" and say "Receipt"
Step 4: Process Refund (if applicable)
If the outstanding amount is negative, meaning you owe the customer a refund, you can easily create a negative invoice or refund request. Once this is done, you can click on the "Process Refund" option and select the refund method.
Conclusion
Creating an invoice for outstanding amounts is a simple process that can be done at any point during an order. By following these steps, you can easily keep track of any outstanding payments and process them accordingly.