Deliveries are any Dispatch tickets that require dropping off a piece of equipment from your branch to another location. While these will primarily be Deliveries to a Customer’s job-site, these could also include transfers to another location or drop-offs at an External Vendor for a Work Order.

Pick Ups are any Dispatch tickets that require picking up a piece of equipment and returning it to your branch. This will primarily be picking up equipment from a Customer’s job-site and returning it to your company.

Check-outs are for when a piece of equipment is picked up by your customer at your Yard at the start of a rental. This is comparable to the Delivery process except for Customer pickup orders.

Check-ins are for when a rental Order is returned back to your company. This can either be a return directly from the Customer dropping off the items or from a Pick Up. When you Check-In your equipment you have the ability to mark key information (such as the meter reading), add additional photos & notes, and more. This process also updates the Status of the Item being Checked In.