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Definitions
This is the home for different kinds of terminology within the Renterra system and their explanations
29 articles
How is ROI (Return on Investment) calculated for an Item in Renterra? What is the "Annualized Total"?How is Return on Investment calculated for an Item in Renterra and what is the "Annualized Total"
What is the difference between Invoices and Receipts?
What is the difference between a Quote and a Reservation?
What are Slots? How do I create them?You may wish to create Inventory categories to group multiple items that are all of the same type.
What is a Primary Contact? What is a Point of Contact? And what is the difference?
What do "Order Created" and "Order Started" mean?
What is Maintenance? What is the difference between an Internal Work Order and Service?
What is the "Yard"?
What is the purpose of the Inventory section of the Renterra system?
What are Customers?
What are Contacts?
What does an Item’s “Status” mean?
What does "Call-Off" mean?
What is the purpose of Customers section of the Renterra system?
What are the red exclamation marks next to some Orders?
What are Soft Downs and Hard Downs?
How do I create default Fees to apply to Orders?
What is an Order?
What does it mean to "Void" an Invoice?
What is "In Review"?
What is Inventory? What are Items?
What is the purpose of the Maintenance section of the Renterra system?
What does "Pending" mean?
What does an Order’s “Status” mean?
What are Deliveries? What are Pick Ups? What are Check-outs? What are Check-ins?
What do Earned and Prepaid mean?
What are the different permission levels of my team members?See below for what settings and features different team members can access based on their level within the organization.
Where can I locate a breakdown of individual Payments taken?
Collecting and Refunding DepositsCollect a deposit, apply a deposit, or refund a deposit directly within Renterra.